Skip to main content
Go to
REISS
homepage
WOMEN
MEN
CHILDREN
BRANDS
OUTLET
STORIES
Skip to main content
REISS Help Centre
Search
End conversation
Are you sure you want to end your conversation?
No
Yes
FAQ Categories
Categories
Categories
Returns/Refunds
How do I return?
Return Costs and Refunds
Faulty, Damaged or Incorrect Item received
Delivery
How can I track my order?
Delivery Options
Delivery Information
Payments
Ways to pay
What if my payment is not accepted?
Giftcard/eVouchers
Store Information
Where is my nearest store?
Personal shopping, tailoring & alteration service
Do you offer Gift Receipts in Store?
My Account
Sign into 'My Account'
Changing personal details
Guest Accounts
Ordering
How do I place an order?
Has my order gone through?
Can I change or cancel my order?
Product Information
What size should I buy?
Do you have a petite range?
Where are you garments made?
Website & Technical
Do you offer a live chat service?
How do I stop receiving your emails?
Why can I not order my size online?
Other
An update on your order history
Can I get a VAT receipt?
How do I reserve an exchange
Do you offer a gift wrap service
Contact Us
Live Chat
INSTANT ANSWERS TO YOUR QUERIES 8AM TO 6PM (GMT) MONDAY TO FRIDAY AND 8AM TO 4PM (GMT) SATURDAY AND SUNDAY
Our Social Networks
WE AIM TO REPLY WITHIN 2 HOURS WHEN WE ARE OPEN 8AM TO 6PM (GMT) MONDAY TO FRIDAY AND 8AM TO 4PM (GMT) SATURDAY AND SUNDAY
Email us
BEST FOR NON-URGENT ENQUIRIES
Call 0333 777 4557
LINES ARE OPEN BETWEEN 8AM TO 6PM (GMT) MONDAY TO FRIDAY AND 8AM TO 4PM (GMT) SATURDAY AND SUNDAY
Popular FAQs in Categories
How do I return?
How can I track my order?
Ways to pay
Sign into 'My Account'
Can I change or cancel my order?