We’re very sorry you have received an incorrect or faulty item.
Online Orders
Please contact us, the quickest way to do this is to chat with one of the team. Alternatively you can call 0333 777 4557*
Store Purchases
Please take your item back to any one of our stores (excluding those in department stores, airports and franchises), along with your proof of purchase and one of our retail team will be happy to help.
*For contact charges contact your service provider.