Your payment may not be accepted if the credit/debit card you’re using isn’t registered to your billing address or is due to expire within the next 5 days. This is a measure we take to protect both our customers and ourselves from fraud.
If this isn’t the case and the details you’ve entered are correct, please contact your card issuer/PayPal who can help.
If you’re having trouble paying using a Gift card/eVoucher, please contact us and a member of the team will be happy to help.
For ways to contact us, please click here.