Returns and Refunds
Returns
- Can I get a new CollectPlus label?
- What is your Returns Policy?
- Have you extended your Returns Policy for when your stores were shut?
- How do I return my order - UK?
- How do I return my order - Republic of Ireland and EU?
- How do I return my order - US?
Refunds
- How will I be refunded?
- Where is my online refund?
- Can I get an exchange for my online purchase?
- I asked for an exchange, why have you refunded me instead?
- I no longer have the Gift Card I used to pay, how will I be refunded?
- Where is my in store refund?
