Returns, Refunds and Exchanges
Returns
- Returns from the EU - Important information
- Can I return a store purchase after the Returns Policy, if I wasn't able to return it before lockdown?
- How do I arrange a return with DHL?
- How do I return my order - UK?
- What is DHL's telephone number?
- I wasn't able to return my item to store within 28 days due to lockdown, can I still return it?
Refunds and Exchanges
- How will I be refunded?
- Where is my online refund?
- Can I get an exchange for my online purchase?
- I asked for an exchange, why have you refunded me instead?
- I no longer have the Gift Card I used to pay, how will I be refunded?
- Where is my in store refund?
