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Delivery and Collection

*Delivery and collection times may differ during public holidays.

Delivery

  • How can I track my parcel?
  • Where do you deliver and how much does it cost?
  • Will I have to sign for my parcel?
  • What happens if I’m out when my delivery is attempted?
  • Which delivery companies do you use?
  • What times do your couriers deliver between?

Collect in Store - UK, Germany and Republic of Ireland only

  • Collect in Store is temporarily unavailable
  • I couldn't collect my Collect in Store order before lockdown, what should I do?
  • Can I collect my order from one of your stores?
  • How much is 'Collect in Store'?
  • Can I track my 'Collect in Store' order?
  • When can I collect my 'Collect in Store' order?
See all 8 articles

Duties and Taxes

  • Do I have to pay duty on my international order?

Get in touch

Monday to Saturday 09:00-17:30 UK Time

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    We aim to reply within 2 hours when we are open

  • Contact Us

    We aim to reply within 48 hours.
    Best for non-urgent queires

  • Give us a call

    We are here to talk if you prefer to call

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