Will I have to pay customs duty on anything I return? No. Please use the free returns label enclosed with your order and follow the instructions in our returns process. Details can be found here. Related articles Will I have to pay customs duty on my order when it arrives in the EU? Returns from the EU - Important information How do I return my order - Republic of Ireland and EU? Will I have to pay for returns after Brexit? Will the paperwork in my order remain the same?