Store purchases can only be returned to one of our stores for a refund: unfortunately, we are not able to process them in our online warehouse.
You can find out more on how to return your items here.
Instant answers to your queries
We aim to reply within 2 hours when we are open
We aim to reply within 48 hours.
Best for non-urgent queries
We are here to talk if you prefer to call
Alternatively you can contact us by post at Reiss, 12 Picton Place, Marylebone, London W1U 1BW