To return purchases made using Clearpay, just follow our normal returns process using the one of the labels provided. You can find this here.
Refunds will be processed within 2 days of being received at our online returns warehouse and take 3-5 working days to reach your account. You will be refunded for any instalments you have already paid and you will not be charged for any remaining instalments.
Please allow up to 14 working days from the date you returned your items to the funds going back into your account.