Our phone number 020 7473 9633 is now back in operation but with a reduced service as we're currently restricting how many of our Customer Care staff work together in order to keep everyone safe.
We're listening to what you need and are making regular updates to our help centre so that it's easier for you to find the answers to your questions. Just click on a topic or type a question into the 'Search' bar.
We're also still here to help via email and are responding to emails as quickly as we can.
Click here to see the latest news and what we're doing to keep our teams and customers safe when shopping with us .