You can return items to us via DHL for free and a label is included in your order.
- Fill in the Returns Note enclosed with your order, telling us which item(s) you are returning, whether you want a refund or exchange and the reason for your return using the reason codes printed on your Returns Note
- Tear down the perforated edge of the Returns Note to detach it from your returns label
- Pack up the item(s) you wish to return and enclose your completed Returns Note before you seal it
- Affix the DHL label to your parcel
- Click here to arrange a collection via DHL or if you prefer to drop your parcel off at a DHL service point, click here to find your nearest one
Don't forget to enclose your completed Returns Note as this may delay your refund