Have you checked that your card details are correct? The billing address needs to match where the card is registered to. We are a UK-based company, so if you are ordering internationally please be aware your bank may be stopping the payment as this is seen as an overseas transaction.
Instant answers to your queries
We aim to reply within 2 hours when we are open
We aim to reply within 48 hours.
Best for non-urgent queries
We are here to talk if you prefer to call
Alternatively you can contact us by post at Reiss, 12 Picton Place, Marylebone, London W1U 1BW
