Unfortunately all US refunds will be delayed by up to 2 weeks due to the impact of Covid-19. Thank you in advance for your patience and understanding
Free UPS return
- Inside of your parcel, you will receive a UPS label which entitles you to a free return.
- Box up your return enclosing your return slip, complete and affix your UPS label to the box.
- To ship your package, you can take it to any UPS Store®, UPS Drop Box, UPS Customer Center, Office Depot® or Staples® location, or any UPS Authorized Shipping Outlet.
IN A REISS STAND-ALONE STORE
- Return your items to a Reiss standalone store with your return slips. The store will sign a copy and hand this back as a receipt. The store will then parcel your goods up and return this back to our online returns warehouse on your behalf.
- Alternatively the store can issue a gift card or arrange an exchange in branch.