Please allow 14 days from the date you sent your item to us for your refund to be processed.
If you're a registered customer, log in to 'My Account' and select 'Orders & Returns' to check whether we have processed your refund. Items with 'Returned' showing as their status have been refunded.
It will take 3-5 days for the money to arrive in to your account, and this is also depending on your bank's processes. During peak sale time, it might take us slightly longer.
To see if we have received your return back, you can check your returns tracking number to see the whereabouts of your parcel.
