How do I reserve an exchange?

Whether you're a registered customer or not, click on 'Sign In' at www.reiss.com

Registered customers

• Login to your account then select 'Orders & Returns'

Non-registered customers

• Select 'Click here to manage your order'

• Enter the email you used for your order and your order number then click 'Submit'

All customers

• Select the order/item you want to return and click on the black 'Return' button

• Complete the return details indicating whether you want a refund or exchange, what size/colour you want to exchange it for if relevant and the reason for return 
• Click on 'Create Return'

• If you've asked for an exchange, once you've selected 'Create Return' online, the replacement item will be reserved for you for 7 days
• Complete your paper Returns Note indicating whether you want a refund or exchange, what size/colour you want to exchange it for if relevant and the reason for return 
• Enclose your completed Returns Note with the item(s) you are returning

PLEASE THEN FOLLOW THE RETURNS PROCESS FOR YOUR COUNTRY